Depending on supply and demand, processing your order(s) can take 1-3 business days.
Free (Otherwise Indicated) Express Shipping takes 5 -15 business days. This does not include custom holds and public holidays.
Free (at all times) Standard Shipping takes 15 - 30 business days. This does not include custom holds and public holidays.
Please note that all orders fall in between the holiday periods of 2020 (below) will be shipped right after the holiday ends;
- New Year (01 - 02 Jan)
- Chinese New Year (15 Jan - 31 Jan)
- Labour Day (01 - 05 May)
- US Independence Day (3 Jul)
- Christmas Day (25 Dec)
Both Standard and Express Shipping options are available at the Checkout page.
For special delivery arrangements, please contact our customer service officer at email@example.com
All sales are final unless otherwise stated. If you wish to return an item, restocking fees may apply.
If your product has been unfulfilled for more than 30 business days you are entitled to refund for the price you paid. A Refund Request will be made and once the customer provides proof that goods were received, the refund will be approved and processed within 24 hours.
Thank you for shopping with us